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Leaders are supposed to be ‘charismatic’,
but we also often hear of the ‘quiet’
ones. Then, there is Level 5 Leadership. Everybody,
it seems, has a theory about what a leader needs
to be. There are incredibly diverse views on what
a leader looks like.
Seventy-five years ago, it was believed that
we can identify a leader through his traits. Then
it was said, what matters is the behaviour he
displays. During these phases, many researchers
attempted to discover common character traits
that might help distinguish ‘true’
leaders from non-leaders. David McClelland’s
work on the leader’s ‘need for achievement’
was a defining piece in this genre. Among the
many traits that were singled out by others were:
an internal locus of control, and even one’s
place in the family birth order.
Fast-forward to the 1980s and we saw the birth
of the celebrity CEO. Al ‘Chainsaw’
Dunlap, a retired US Army general, turned around
many basket-cases successfully and became a media
poster boy. At Lily Tulip, he fired 50 percent
of the corporate staff; at Crown Zellerbach he
cut 20 per cent of the workforce; at Scott Paper,
he axed 11,000 jobs. Not many would remember,
Jack Welch was popularly known as ‘Neutron’
Jack (after the neutron bomb, which kills the
people but leaves the buildings intact) for carrying
out a similar exercise at GE in that decade. (Jack
brought in the ‘culture’ religion
in the early 1990s.)
Then, came the 1990s & a boom when the ‘charismatic’
leader became the toast of the media. Leadership
gurus were not far behind in their adulation either.
Everybody wanted to believe the boom will last
forever, so the business leader became the hero
leading us resolutely into a more prosperous future.
The internet bubble fed the ‘charisma’
frenzy further until optimism couldn’t defy
the economic cycle.
In the new century, charisma is out, and we were
advised that what works is quiet industriousness
after all. The stellar qualities of the ‘quiet’
leader are extolled today. Not to forget those
of the ‘humble’ leader, etc., etc.
The ‘ideal’ leader in the next decade?
Your guess is as good as mine.
Going by all that has been said about leadership
traits, it will seem that in order to predict
whether an individual has the potential to become
a leader, or is already one, all we need to do
is compare an individual against the psychological
profile of a leader. Yet, none of these ‘profiles’
apply to all leaders. And many leaders refuse
to conform to any of these profiles!
In the early 1980s, 89 of the Fortune 100 companies
reorganised. Why? For that, one needs to look
beyond the companies and their leaders. The environment
changed. The increased low-cost competition from
overseas was a reason. Another was the rise of
the corporate raider. Raiders acquired underperforming
companies where the sum of the parts was less
than the parts taken individually and usually,
sold the parts to different buyers. The constant
fear of these corporate raiders stalked the boardrooms.
The only way to keep them at bay was to increase
profitability, and reducing management levels
improved the bottomline. Finally, increased competition
and uncertainty fuelled by the dramatic economic
and regulatory changes of the time made things
only worse. These men were merely reacting to
the rapidly transforming world around them.
Clearly, the qualities of the ‘ideal’
business leader at any given time are a function
of the economic, political and social environment
of the day. The events playing themselves out
in that period shape the perception of what we
need from our leaders. The Germans have a wonderful
concept to explain this phenomenon -- they call
it the ‘Zeitgiest’: the spirit of
the times.
The concept of leadership also changes with the
times. What is considered the ideal in one period
is looked down upon in another. And vice-versa.
Winston Churchill was considered a pompous failure
until he became the Prime Minister of Great Britain
during World War II.
Another example which highlights this phenomenon
is that of Edmund Muskie. In 1972, he was the
leading Democratic candidate for the US president
in the primaries. Addressing a rally, he choked
while protesting against press attacks on his
wife. Television images of a tearful Muskie horrified
American viewers. Cry babys don’t become
Presidents! His political career was over. Twenty-eight
years later, Al Gore's campaign for president
was struggling because he never displayed his
feelings like, well, Muskie!
As a commentator remarked (albeit in an entirely
unrelated context): “Muskie's catastrophic
failure might have been considered a roaring success
in a different time and place. If he had been
campaigning in the age of Oprah, his tearful outburst
might have won him plaudits. Muskie would then
have been viewed as a devoted husband and passionate
candidate who could communicate soulfully with
the American public.”
The times and, just as importantly, the individual
situation define the leadership style that is
appropriate for the context. A charismatic leadership
tactic might be good for pruning and regenerating
an ageing behemoth, but it will not work equally
well in an organisation that has reached a steady
state and now needs to put systems in place to
manage the growth. As Sun Tzu said: “One
(who is) able to gain victory by modifying his
strategy in accordance with the situation may
said to be divine.”
The author heads strategy and leadership
practice at Anoova
Consulting. The views expressed in this column
are his own. He can be reached at mohit.malik@AnoovaConsulting.Biz
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