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IT'S Orange Wednesdays in the UK. That's
because the 12 million Orange mobile subscribers
there can watch a movie of their choice
at a theatre they like on that day, that
too at half the price. All he needs to do
is text FILM to 241. In return he gets a
mobile coupon (m-coupon) that he has to
show the clerk at the theatre.
So the subscriber gets movie tickets cheap,
the theatre fills up, and the mobile operator
gets some additional revenue. A win-win-win
situation. That's what Active Media Technology
has managed to create. Raj
Singh, its executive director, is
looking to do something along these lines
in India too. He has been talking to mobile
operators in India to launch m-coupons here.
Says Singh: "Our solutions offer stickiness
to the mobile network. In the process, the
operator gets increased revenues."
Mobile operators like Bharti, Hutch and
IDEA are looking to enhance their ARPUs.
That's simpler said than done when tariffs
are the lowest in the world. Also the newer
subscribers are coming in from lower income
groups. During January-March 2004, the all-India
ARPU has been Rs 431.99 ($9.59). That's
where m-coupons can add value by offering
more options.
Mohit Bhatnagar, vice-president (new product
development & alliances), Bharti, says:
"Such services create clear differentiation
among the service firms. M-coupons are a
good entry point for mobile transactions
in future." Plus, it ensures that the
pre-paid subscriber does not switch to the
rival operator.
In a way, this is the second step forward
to a fully mobile commerce era. The first
step was getting services sending an SMS.
M-coupons' biggest target will be food and
entertainment - discounts at restaurants,
etc. As Bhatnagar points out: "It all
depends on the scalability of the solution."
In the final stage of mobile commerce, subscribers
would be able to transact using just the
mobile. But that will still take some time
to happen.
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