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Urban youth
Aliens!
It's a whole new generation out there, with new mindsets, habits and working styles. And you better start understanding them.
Rashmi Bansal
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If men are from Mars and women from Venus, is the species known as 'youth' from the moon orbiting the distant Pluto? There comes a moment in our lives when it certainly starts seeming that way. And that's something you simply cannot afford if you are a marketer in India today.

Sociologists and media pundits have homed in on this cruel fact: 54% of India is estimated to be under the age of 25. However, the consuming class that is the target of most youth lifestyle brands numbers approximately 16 million*. For the purpose of this series of articles, we define this class as urban youth.

The traditionally-defined youth demographic is ages 15-24. But is this a homogeneous mass? The youth at 15 and at 24 are two very different species.

The first is characterised by a focus on career and consumption, limited by what the family can afford or thinks is 'reasonable' (less than 1.5 million youth aged 12-21 are from socio-economic class A1+, where money is not an issue).

But it's the second that's actually come into its own with BPO and other entry level jobs booming. The 'indie', or financially independent young person, is a growing breed that needs to be identified and targeted by marketers.

Youth is no longer a mere transit dharamshala between being a dependent of the family and creating one of your own. It is a potent economic and cultural force. The consumer of today, the growth engine of tomorrow.

Says Santosh Desai, president of advertising agency McCann-Erickson: "In popular imagination, childhood was seen as the golden era of one's life, while youth was something much more troublesome. Films about youth in India were about the restrictions youth faced and their attempts to break out of them. Now, youth is a far more celebrated phenomenon. Almost all cinema is about youth. And the consumption of the youth and their pleasure seeking has moved centre stage."

The three stages of middle-class youth

EARLY YOUTH, AGES 13-21

What we traditionally used to know as 'youth'. The youth as depicted in advertising, and immortalised in songs like 18 till I die. But while in the West an 18-year-old is financially and emotionally independent, in India, this is still not the case.

Key decisions: Education and career.
Influencers: Parents, peer group.
Spending power: Rs 1,000-2,000 p.m.* Mostly provided by parent, some earn additionally.
Consumption areas: Clothing, accessories, food, entertainment**.
Brands: Preferences are developed, but brand consumption is occasional and aspirational.
So the average collegegoer wants to own Levi's but does not necessarily have to have a wardrobe full of them. If a similar style and fit is available at a lower price he will buy it. Prefers Cafe Coffee Day over Barista purely on price. Always looking for 'value for money'.
Opportunity: To develop more products at affordable prices for this category, e.g., Airtel's Rs 50 recharge card. In the absence of enough products at such price points, early youth frequently shop at unorganised sector markets, e.g. Colaba Causeway in Mumbai, Sarojini Nagar in Delhi.

MIDDLE YOUTH, AGES 22-28

The new 'youth'. Earlier, if one had a job, one was called an adult. Now, with few young people shouldering the responsibility of family, the money they earn is pure disposable income. With BPO jobs coming in, the number of 'middle youth' has shot up.

Key Decisions: Career and relationships.
Influencers: Peer group, workmates.
Spending Power: Rs 7,000-40,000 p.m.
Consumption areas: Personal clothing & accessories, food, entertainment, also consumer durables.
Brands: Can finally afford the brands he aspired for in early youth with own money. Evaluates Cafe Coffee Day vs Barista over service, quality, ambience, not price. Seeks 'feel-good factor' and expression of identity through choice of brands consumed. But is also value conscious.
Opportunity: To keep innovating so your brand is relevant and trendy.

LATE YOUTH, AGES 29-?

Even after marriage and kids, people aspire to look and feel young through their choice of clothes, entertainment and outlook (just because I'm 30 doesn't mean I can't have fun).

Key Decisions: Children, career advancement.
Spending power: Given household expenses, the spending power remains equal to or sometimes less than what it was at the middle youth stage. Also, many would be taking up home and car loans, and pay for children's education.
Influencers: Peer group, workmates, spouse, kids, inner voice.
Consumption areas: Household + kid products + personal clothing & accessories, food, entertainment
Brands: A mix of 'status' and fun brands. Varies depending on personal beliefs. In some areas one may look for functionality and value (like groceries) while in others one may look for luxury
Opportunity: Develop and position brands that are fun and spirited, as opposed to being boring and conventional. But they should not make 'late youth' appear foolish, as in a 35-year-old trying to pass off as 18. A successful example is the rash of lounge bars aimed at 30-somethings who want night-outs, but want to avoid noisy discos where they would be considered 'uncles' and 'aunties'.

* Purely discretionary; can increase depending on specific needs ** Includes cellphonel

At another level, youth is a state of mind everyone wants to hang on to, an image to hang out with. Where does 'youth' stop and sensible middle-age begin? Much later than ever before. Older Indians are comfortable with the idea of enjoying life, of experimenting - and other conspicuous and impulsive behaviour once considered 'inappropriate at this age'.

Futurist Faith Popcorn sees it as a global trend towards 'downaging' - the tendency for older people to act and feel younger than they are. So 40 is the new 30, 30 the new 20. Conversely, 10 is the new 15. The bhoot of youth is reshaping the collective consciousness of India.

Finally, the globalisation of media and mindsets has resulted in a new battleground - western vs Indian values. As of now, balancing the best of both worlds seems to be the young person's chosen response. This shouldn't be seen as a victory for 'Indian culture' though. Increasing affluence may well lead to more radical choices for generations to come.

For now, I set my sights on the urban Indian youth and its aspirations, inspirations and perspirations.

* The number of consumers aged12-30 in SEC A and B in the top 35 cities, according to NRS 2003 data.

Rashmi Bansal, who put together this cover package, is an IIM-Ahmedabad alumnus and founder-editor of JAM. She can be reached at rashmi@jammag.com.

 
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